Exchange Policy

We have you covered, we would like to ensure that every single customer has the best experience possible - We only exchange items if they arrive damaged or defective (not caused by you). If arrived damaged you have to take a picture and report to the delivery company and inform us.

Exchange or return of the product back to us within 3 days from receiving. The item has to be unused and in its original packaging. Otherwise we cannot return the product.

You have to contact our support team WhatsApp +964 7748089106 to approve the return.

YOU ARE RESPONSIBLE FOR PAYING RETURN COSTS UNLESS THE ITEM IS FAULTY OR DAMAGED.

Your Return Policy:

• When initiating product returns, ensure that the condition of the items is akin to their state when initially delivered by the seller. For a successful return, include all original packaging. Please ensure that all returned products are complete, as incomplete returns will not be eligible for a refund and will be considered unauthorized.
• Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
• To complete your return, we require proof of purchase.

We reserve the right to refuse returns for items that are not returned to us in their original condition.